Amazon Vacancy 2025 - SPS Associate

Amazon Vacancy 2025

SPS Associate Job responsibilities

• Capable of managing incoming and outgoing calls as well as providing email support in English.
• Exhibits professional, clear, and effective written and oral communication in the English language.
• Actively seeks solutions using logical reasoning and data interpretation abilities, identifying trends and directing them to the right channel, including suggestions for improvement.
•  Candidates ought to have power backup and fixed line internet (high-speed broadband). 
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Provides Amazon Selling Partners with quick and effective support, including the right escalation of complaints. maintains a cheery and professional demeanour at all times, portraying the organisation in a positive image and handling delicate circumstances with finesse. 

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Basic Qualification

• Speak, write, and read fluently in English
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays