Bandhan bank job vacancy - Customer Support

Bandhan bank job vacancy

As a Customer Support Responsibilities :

• Help clients with their banking needs and get problems fixed quickly.
• Handle customer complaints professionally and patiently.
• Help clients with account transactions.
• Check the documentation and customer information.
• Assist customers in using online banking tools.
• Give thorough details about the different banking services and products available.
• Continually update and maintain customer records.
• Verify adherence to the policies and procedures of the bank.

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Qualifications and Skills:

• Education: Any discipline at the bachelor's degree level.
• Communication: Excellent written and verbal communication skills are required.
• Problem-Solving Skills: Capacity to manage challenging circumstances and find efficient solutions.
• Technical Skills: Expertise in Microsoft Office and banking software usage.
• Customer-Oriented: Dedicated to delivering top-notch customer support.