Bandhan Bank Recruitment 2025 - Help Desk Post

Bandhan Bank Recruitment 2025 

Key Responsibilities as a Help Desk:

1. Help clients with their banking needs and get problems fixed quickly.
2. Resolve client complaints professionally and patiently.
3. Help clients with transactions pertaining to their accounts.
4. Check the documentation and customer information.
5. Assist clients in utilizing online banking platforms.
6. Give thorough details about the different banking services and products available.
7. Continually update and maintain customer records.
8. Verify adherence to the policies and procedures of the bank.

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Qualifications and Skills:

1. Education: Any discipline at the bachelor's degree level.
2. Excellent written and verbal communication skills are required.
3. Problem-Solving Skills: Capacity to manage challenging circumstances and find efficient solutions.
4. Technical Skills: Expertise in Microsoft Office and banking software usage.
5. Customer-Oriented: Dedicated to delivering top-notch customer support.