CARS24 Recruitment 2024 - Customer Service and Sales

CARS24 Recruitment 2024

Responsibilities:

• Go above and beyond to satisfy and astound our clients with a kind disposition, outstanding communication abilities, and an incredibly polished manner—so much so that they will want to tell their friends about their experience with Cars24.
• Gain the trust of your clients by being communicative, dependable, and quick to respond to their concerns. No issue is too big for you to handle.
• Work closely with the customer operations team to guarantee that the appropriate vehicle is delivered ready.
• Maintain close communication with the customer operations team to ensure that all paperwork needed to close the deal is completed quickly and painlessly. 
• As we're creating the playbook as we go, please assist in guiding and supporting the development of customer-facing processes in our new company. 

CARS24 Jobs Near Me

What you should have:

• A minimum of one to three years of sales and customer service experience in a reputable retail setting or contact center, where you have also interacted with consumers via live chat, email, social media, and other channels.
• A customer champion mindset means that you take your responsibility as the organization's voice of the customer seriously and that you will settle for nothing less than complete satisfaction.
• You are willing to join us on our journey and take on tasks that we might need your assistance with because you are aware of the highs and lows of starting a business.
• Autonomous and self-starting, you take charge of your environment and can take action with little guidance. the perseverance and dedication needed to move us from startup to scale-up.
• A creative problem-solver with the ability to go above and beyond organizational guidelines and procedures to produce solutions for our clients.