Customer Service Associate - Voice Process Job at Teleperformance

Entry Level Jobs For Freshers  

Key Responsibilities and Accountabilities:

• Chat Support 
• Proactively stays informed about emerging protocols.
• Sensitivity to client resolution and thorough comprehension of the platform
• Full capacity and authority to offer end-to-end resolution (including offline and online if necessary) 
• The capacity to quickly and clearly identify an efficient solution. Customers and stakeholders should be proactively notified about the problem, and appropriate corrective action should be taken.
• To stay informed about current events and pose inquiries that affect the satisfaction of customers
• Demonstrated aptitude at interacting with clients

Teleperformance Careers 

Education

• Graduate.

Work Experience

• Freshers
• Understanding & Knowledge of Voice & Non-Voice Customer Service

Technical Skills:

• Knowledge of MS Office 

Customer Service Associate Jobs Near me

Competencies and Specific Skills:

• familiarity with Microsoft Office.
• Proficiency in Written and Verbal Communication.
• Skills for Solving Problems.
• Understanding of Social Media.
• Social Competencies