Customer Service Job at Pune In Jio Company

One of the biggest telecom and digital services providers in India is Jio, a subsidiary of Reliance Industries. When it was introduced in 2016, it completely changed the market by providing digital solutions, high-speed internet, and reasonably priced 4G services. Jio is a major force in India's digital development because to its ecosystem, which includes JioFiber, JioMart, JioTV, and JioSaavn.

Customer Service Job at Pune In Jio Company 

Job Responsibilities :

• Handle every customer interaction within the parameters of the roster. 
• When a customer calls, show ownership of the call.
• Use suitable language and tone when interacting with all clients. 
• Apply a solution-focused methodology to every customer encounter. 
• Comply with rostered timing, scheduled shifts, and activities. 
•  Record client information and call or service-related data. 
• Respond to client inquiries within predetermined time frames 
• Through relationship-building and customer service, grow, develop, and maintain a customer base 

Customer Service Job at Jio 

Education Requirement :

• 10 + 2 / Graduation degree in any discipline

Experience Requirement :

• Fresher / 6 months - 2 years

Jio Careers

Skills & Competencies :

• Rudimentary computer skills 
• Reading and writing in English 
• Abilities to solve problems 
• Client-centered 
• A technical focus 
• Paying close attention to details 
• Service-oriented thinking