Go above and above to delight and wow our clients with a kind demeanour, exceptional communication skills, and an exceptionally polished demeanor—so much so that they will want to tell their friends about their experience with Cars24.3
Gain your clients' trust by communicating clearly, being dependable, and responding quickly to their issues. No problem is too huge for you to tackle.
To ensure that the right vehicle is delivered ready, collaborate closely with the client operations team.
To guarantee that all paperwork required to seal the purchase is finished promptly and without incident, keep in regular contact with the customer operations team.
Please help us guide and support the creation of customer-facing processes in our new organisation as we write the playbook as we go.
Customer Service Jobs In CARS24
What you should have:
A minimum of one to three years of sales and customer service experience in a reputable retail setting or contact center, where you have also interacted with consumers via live chat, email, social media, and other channels.
A customer champion mindset means that you take your role as the organization's customer voice seriously and will not accept for anything short than perfect pleasure.
You are willing to join us on our path and take on responsibilities that may require your aid because you understand the ups and downs of beginning a business.
You are autonomous and self-starting, taking control of your surroundings and acting with little supervision. the tenacity and passion required to propel us from startup to scale-up.
A creative problem-solver with the ability to go above and beyond organizational guidelines and procedures to produce solutions for our clients.