Customer Service Representative Jobs In USA - Remote Jobs In Teleperformance

Teleperformance Recruitment 2025

Customer Service Representative Job Responsibilities:

• Inbound calls from medical practitioners use medical lingo to request and verify benefits.
• Handle and respond carefully to any consumer enquiries.
• Provide outstanding customer service by actively listening. 
• Handle confidential consumer information with care.
• Try to solve problems on the first call by being proactive.
• Effectively and professionally interact with customers. 
• Supporting healthcare providers.
• Researching benefit information
• Handle scenarios that may need an adaption of response or lengthy investigation.
• Accurately document and maintain all exchanges.
• Respond to requests for assistance and/or perhaps process payments. 

Customer Service Representative Jobs In USA 

Qualifications:

• Ability to work remotely in a virtual team environment.
• Six months of customer service experience is ideal.
• Over 18 years of age.
• Ability to type 25 words per minute
• High school graduate 
• Comfortable with desktop computer systems
• Proven oral and written communication abilities.
• Logical problem-solving abilities.