Customer Support Specialist - Remote Jobs In India

Customer Support Specialist Remote Jobs 

What you'll be doing:

• Answering client questions and fixing any issues they may be experiencing.
• Identify issue areas and report them to the appropriate team.
• Ensure customer satisfaction by gathering and tracking user feedback.
• Collaborate closely with product teams to fix issues and exchange customer feedback. 

Remote Jobs In India 

What you need to succeed:

• Fluency in English.
• Strong technical and analytical capabilities.
• Ability to give proactive and inventive solutions.
• Excellent written and spoken skills.
• Understanding the needs of the customer.
• A customer-centric, sympathetic approach, and good listening skills;
• An ability to focus on what matters and create basic solutions to generate quick outcomes.
• A strong drive to study and develop oneself.
• Computer with an i5 or i7 processor, 16GB RAM, and 256GB SSD.