Entry Level Jobs Advisor Voice at Jio

About Company 

One of the top providers of digital services and telecommunications in India is Jio, a division of Reliance Industries. Its 2016 launch transformed the telecom sector by offering free phone calls, high-speed internet, and reasonably priced 4G services. Mobile connectivity, digital payments (JioMoney), internet (JioFiber), and entertainment platforms like JioTV and JioCinema are just a few of the many services that Jio provides. Jio has been instrumental in transforming India into a digital-first economy by emphasizing innovation and digital transformation.

Entry Level Jobs Advisor Voice at Jio

Function/Business Area :

• Customer Service

Job Responsibilities :

• Oversee all client interactions within the limitations of the roster.
• Take responsibility for calls when a customer contacts you.
• Use the proper words and tone when addressing every consumer.
• Approach every encounter with customers from a solution-based perspective.
• Record client information and data pertinent to the call or service.
• Respond to consumer inquiries within predetermined time frames
• Oversee outbound campaigns in accordance with business needs.
• Follow all contact center policies, procedures, code of conduct and legislative requirements.

Jio Careers 

Education Requirement :

• 10 + 2 / Graduation degree in any discipline

Experience Requirement :

• 6 months - 2 years (Minimum 6 months experience in BPO is mandatory)

12th Pass Jobs In Jio

Skills & Competencies :

• Speak local language.
• Basic computer knowledge
• Problem solving skills
• Customer focus
• Technical orientation
• Attention to detail
• Service mindset