Genpact Hiring - Process Associate

Genpact Recruitment 2025 

Responsibilities:

• Making collection calls to customers, emailing or faxing invoices, or mailing hard copies to customers as requested.
• Identify and correct misidentified cash, as well as manage the entire cash application process.
•  Process cash application functions for invoices at assigned sites, ensuring that the DRR (Daily Receipt Reconciliation) is completed on time, accurately, and confidentially. 
•  Follow up on customer/internal disputes, customer questions, and collaboration across departments to reach a resolution. 
•  Reconcile orders with customer books, validating credits or debits and sending them to the customer for collection or refund. 

Genpact Hiring

Qualifications:

• Graduate in Commerce (B.Com)
• Freshers are eligible
• Good English language skills (verbal and written)

Preferred qualifications 

•  Prior experience in Accounts Receivable/Order to Cash