Genpact Recruitment 2025 - Process Associate: Insurance/ Invoice To Cash

Genpact Recruitment 2025 

Job: Process Associate

Education Level: Bachelor's / Graduation / Equivalent

Responsibilities:

• Work in a fast-paced, deadline-driven atmosphere 
• As needed for the collection of premiums and claims, engage in phone conversations with the global clients. 
• Operate with a positive, "can do" attitude and strong processing abilities. 
• Follow up on customer/internal conflicts, customer inquiries, and departmental collaboration to find a solution. 
• Align orders with customer books, verifying credits and debits before forwarding them to the customer for reimbursement or pickup. 

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Qualifications:

• The candidate must respond to the demands of managing volume spikes in a constructive and efficient manner (usually at quarter & year ends)
• Also, the candidate needs to be open to working shifts throughout the year in the UK. 
• Deep comprehension, investigation, and proficiency in carrying out daily tasks while upholding SLA 

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Preferred qualifications & experience 

• Work experience in finance, accounting, business, or related processes 
• Strong familiarity with MS Office products; ideally, advanced Excel skills 
• Proficient in written and spoken English; above average comprehension abilities 
• Experience with the London Market in the past will be advantageous. 
• Experience with P&C Insurance