IBM Hiring Entry Level Job - Technical Support Post

IBM Recruitment 2025

You’ll be expected to :

• Collaborate on complex technical issues to become a subject matter expert in the Guardium data security system and associated technologies.
• Provide technical assist to clients and/or IBM field support while demonstrating exceptional communication, client management, and problem determination/source identification abilities.
• Contribute relevant and timely content to help clients become self-sufficient. 
• Interact directly with Development, Sales, Management, Services, and QA to confirm product flaws and enhancements and push for continuous product improvement. 

IBM Hiring Entry Level Job

Required Technical and Professional Expertise :

• At least one year of experience in managing client expectations and satisfaction.
• At least one year of experience in problem determination and resolution.
• English: fluent.
• Passion for customer care and customer satisfaction.
• A successful track record of building and managing customer connections.

Preferred Technical and Professional Expertise :

• Experience in shell scripting, Perl, and SQL. 
• Experience in programming languages like Java, C/C++ 
• Knowledge of networking ideas. 
• Basic knowledge of Enterprise DBMS, such as Oracle, Microsoft SQL Server, or IBM DB2. 
• Experience with Windows and Linux operating systems.