ICICI Bank Recruitment - Banking Jobs Near Me - e-Relationship Manager

ICICI Bank Recruitment

E-Relationship Manager Key Responsibilities:

• Focus on quality: Make sure that every interaction you have with a customer is in line with your goal of providing a wonderful customer experience. Maintain clientele and raise the Net Promoter Score by providing exceptional service.
• New Relationships: Obtain referrals from existing clients to grow your clientele. To boost sales, segment revenue, and client numbers, start a new company.
• Tailored solutions: Work together with credit and service teams, subject matter experts, and product specialists to make sure the right products are presented to the customer.
• Observe our principles: Provide products that are equitable for both the bank and our customers.
• Product Suggestion: Assist customers with their requirements and questions by giving them relevant product information, and ensure that you have a firm grasp of every product that is offered in line with the 360-degree banking framework. serve as a single point of contact for the mapped clients of the bank. 

Banking Jobs Near Me

Key Qualifications & Skills:

• Relationship Building: The ability to manage and capitalize on existing relationships with clients to greatly impact their needs.
• Customer service: During call interactions, have a thorough understanding of all important customer service guidelines.
• Enhance: Create and execute a comprehensive sales and customer relationship plan, as well as sales procedures and organization.
• Excellent written and verbal communication abilities.
• Monitoring and evaluating consumer trends, business advancements, and potential partnerships are all part of market sensing.