Investigation Specialist Job Vacancy In Amazon

Amazon Recruitment 2025

 Investigation Specialist Job responsibilities:

• Managing time effectively and independently to research Seller discrepancy requests, understand trends and call-out new or different trends in order to accurately resolve Seller issues.
• Document outcome of investigations with Sellers in a succinct and reliable method.
• Conducting multiple investigations with Amazon Sellers daily that aim to resolve disputes while utilizing Excel.
• Communicating with Sellers and FBA business partners effectively using clear and professional oral and written communication.
• Providing prompt and efficient service to Amazon Sellers including the appropriate escalation of Seller issues.

Investigation Specialist Job Vacancy In Amazon

Basic Qualification:

• 1+ years of customer service experience
• Experience with Microsoft Office products and applications
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience in payments or e-commerce

Perfect Qualification:

• Bachelor’s Degree
• Experience in a contact center environment
• Experience handling multiple key priorities at the same time
• Experience with fraud or risk investigations, or in payments/banking