About Amazon
E-commerce, cloud computing, digital streaming, and artificial intelligence are the areas of expertise for the international technology corporation Amazon. It began as an online bookshop when Jeff Bezos founded it in 1994 and has since expanded to become one of the biggest corporations in the world. Amazon is well-known for its extensive product selection, quick shipping, and cutting-edge features like Alexa, AWS (Amazon Web Services), and Amazon Prime. The business has operations all over the world and is a pioneer in cloud computing and internet shopping.
What does a Remote Customer Service Associate do?
This is a work-from-home opportunity. You’ll be the first point of contact for our customers’ queries, which includes everything from order and product questions to payment matters and website guidance. Our Remote Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
Remote Jobs in Amazon
Job Responsibilities :
- Assisting clients, drivers, shippers, and delivery service partners in order to guarantee effective delivery.
- Resolving technical issues with digital devices (Kindle, Echo, etc.), Amazon's website, and Prime services
- Obtaining information in order to avert any possible problems that can affect delivery performance and customer experience.
Remote Customer Service Associate Jobs In Amazon
You can expect :
- Opportunities for learning and development on the job
- Our business operates around the clock, with shifts beginning at various times of the day and night, such as 1 AM, 3 AM, 9 PM, 11 PM, and so on.
- Training to empower you with the skills you need to problem solve for our customers
- We supplied the desktop computer, microphone, and headset. A dedicated workspace with a desk and chair is required, as is a dependable broadband connection.
- You won't need to memorize dialogue or follow a script; instead, you'll be urged to add your own personality to each encounter with customers.