TELUS International Careers
Description and Requirements
- Providing the greatest possible customer service when making inbound calls to both new and current wireline residential clients, offering telecommunications goods and services.
- Establishing trusting relationships with clients by learning about their backgrounds, understanding their needs, and suggesting goods choices they are happy with
- Solution-based selling, which addresses consumer concerns by asking probing, understanding, listening, and making recommendations.
- Using a variety of tools and systems at once while interacting with clients.
- Completing and verifying the accuracy of customer orders.
- Sharing best practices and taking part in ongoing training sessions
Sales Representative Role at TELUS International in Haryana
Required Candidate profile
- Requirements: 10 + 2 or any graduate
- International Sales Requires Experience with International BPO
- Employment Background At least a year's worth of inbound sales experience (only for international BPO)
- Outstanding communication in English.
- At ease working graveyard shifts.