Slice Careers 2025 - Customer Experience Executive

Slice Careers 2025

Job Description:

• Provide prompt and accurate customer service by phone, email, or chat. 
• Determine the needs of the client and assist them in using particular features.
• Examine and report product flaws (e.g., by simulating users or testing various scenarios). 
• Update our internal databases with details on technical problems and fruitful customer conversations. 
• Talk to your teammates about feature requests and practical workarounds. 
• Notify clients of new features and capabilities.
• Ensure that customers' technical issues are fixed by following up with them. 
• Get input from customers and provide it to our marketing, sales, and product teams.

Slice Jobs For Freshers

Qualifications:

• Minimum of 0–12 months of experience in a customer experience position 
• Being acquainted with the FinTech sector is advantageous. 
• Proficiency with remote support tools and help desk software 
• Knowledge of the operation of CRM systems 
• Outstanding aptitude for problem-solving and communication +
• Capacity to multitask 
• Patience when working with challenging clients and cases.