TCS Job Vacancy - Service Desk Post

TCS Job Vacancy

Job Function: Business Proses Service 

Desired Skills: Service Desk

TCS Careers 

Job Description:

• Requires great verbal and written communication skills, as well as good customer service and interpersonal abilities. 
• Willingness to work any shift, including nights and weekends. 
• Accountable for answering customer enquiries and assisting customers via phone, email, chat, or the web. 
• Should be flexible for voice support. 
• Ability to grasp customer issues and send them to the right team. 
• Must be an effective cross-team collaborator.