Teleperformance Recruitment 2025 - Customer Support Executive

Teleperformance Recruitment 2025

Key Responsibilities and Accountabilities:

• Help the customer with any unanswered questions they may have about support, help, upgrades, etc.
• To ensure that the training is applicable, finish the training needs analysis. 
• Consider the needs of the learners when creating training materials.
• By carrying out the initiatives that have been determined to be vitally important during each and every customer support interaction, including calls and emails, you can maintain and increase customer satisfaction.
• Able to work well with the staff, equipment, and resources in the technical services and customer support team to help resolve customer problems (escalation points, knowledgebase tools, internal applications, etc.)
• Completes all training and development requirements on time. 
• knowledge of the protocols for handling escalation.

Work Experience

• Freshers
• Understanding & Knowledge of E-commerce

Required Skills:

• Language Skills: English and Hindi