Telus International Hiring - Email Support Executive

Telus International Hiring 

Role & responsibilities:

• Identify the nature of the product or service and address basic to intermediate level issues. 
• Provide support for frequently asked customer questions.
•  Record customer interactions and tag/categorize problems appropriately. 
• Competently address all basic and advanced customer inquiries in your primary sector.

Telus International Careers

Preferred candidate profile:

• Capacity to use several programs for troubleshooting and multitask in a Microsoft Windows environment 
• Candidates must be graduates or postgraduates. 
• Outstanding ability to communicate 
• Should feel at ease operating in a round-the-clock workplace. 
• Rotational work schedules and weeks off.