WFH Jobs in amazon - Virtual Customer Support Associate

About Company

Amazon is a multinational technology corporation with a focus on digital streaming, cloud computing, artificial intelligence, and e-commerce. It began as an online bookshop when Jeff Bezos founded it in 1994 and has since grown to become one of the biggest online merchants in the world. Alexa, Kindle, Prime Video, and Amazon Web Services (AWS) are just a few of the many goods and services that Amazon provides. The company, which works in several countries and is well-known for its innovative and customer-centric strategy, is still influencing the direction of cloud computing and digital commerce.

WFH Jobs in amazon

As an Amazon Customer Service Associate, you have a clear goal to prevent problems, answer questions, and delight customers. You will be our customers' first point of contact, answering their questions via phone, chat, and/or email - this includes everything from order and product inquiries to payment issues and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, as well as communicate effectively with customers. 

Amazon Careers 

What qualifications do we need from you?

• Minimum age: 18 years.
• Have the right to work in India.
• Strong communication skills in English, both written and oral. 
• Experience working with a computer
• The availability to work various shifts from Monday to Sunday between the operating hours of 6 a.m. and 11 p.m.
• Willingness and ability to work rotating shifts (e.g., early, late, overnight, weekend, and overtime as needed)
• You will need a quiet, distraction-free work environment (dedicated office space with a desk and chair).
• From a technical standpoint, a minimum broadband connection of 20MB download speed and 8MP upload speed using a hard-wire ethernet internet connection.