Amazon Jobs 2025 - Investigation Specialist

full-time2025-08-31

Overview

Amazon Jobs 2025

Key job responsibilities

  • In order to appropriately address Seller difficulties, time must be managed efficiently and independently to investigate Seller discrepancy requests, comprehend trends, and identify novel or distinct trends.
  • Record the findings of the investigations with the sellers in a clear and trustworthy manner.
  • Every day, we use Excel to conduct several investigations with Amazon sellers in an effort to settle disagreements.
  • Communicating with Sellers and FBA business partners effectively using clear and professional oral and written communication.
  • Providing prompt and efficient service to Amazon Sellers including the appropriate escalation of Seller issues.

Amazon Careers

Basic Qualification:

  • 1+ years of customer service experience
  • Experience with Microsoft Office products and applications
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Experience in payments or e-commerce

Perfect Qualification:

  • Bachelor’s Degree
  • Experience in a contact center environment
  • Experience handling multiple key priorities at the same time
  • Experience with fraud or risk investigations, or in payments/banking
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