Croma jobs for freshers - Customer Service Specialist

Croma Recruitment 2025 

Customer Service Specialist Responsibilities :

• Answer questions from customers by chat, email, or phone.
• Provide specific information regarding Croma's products, services, and special offers.
• Address customer grievances with tact and professionalism.
• Collaborate with other departments to address issues as needed.
• Obtain client feedback and communicate it to management in order to improve service performance.
• Keep thorough records of all communications with customers, including questions, grievances, and settlements.

Croma Jobs for freshers 

Qualifications :

• Excellent communication and interpersonal skills.
• The capacity to act professionally and patiently amid trying circumstances.
• Strong problem-solving skills and attention to detail.
• Proficiency in using customer service software and CRM systems.