Customer Experience Executive Job Vacancy In Slice

Slice Recruitment 2025 

Job Description:

• Provide prompt and accurate customer service by phone, email, or chat. 
• Determine the needs of the client and assist them in using particular features.
• Examine and report product flaws (e.g. by simulating users or testing various scenarios). 
• Update our internal databases with details on technical problems and fruitful customer conversations. 
• Discuss feature requests and workable solutions with your teammates. 
• Inform customers about new features and functionalities.
• Follow up with clients to make sure their technical problems are resolved. 
• Get input from customers and provide it to our marketing, sales, and product teams.

Customer Experience Executive Job Vacancy In Slice 

Qualifications:

• Minimum of 0–12 months of experience in a customer experience position 
• Being acquainted with the FinTech sector is advantageous. 
• Proficient with remote assistance tools and help desk software. 
• Understanding the operation of CRM systems 
• Excellent aptitude for problem-solving and communication
• Capacity to multitask 
• Patience when working with challenging clients and cases.