Customer Service Account Specialist - JPMorgan Hiring in USA

JPMorgan Hiring

Customer Service Account Specialist Job Requirements:

• Work in a call centre environment that demands complete phone-based consumer engagement.
• Demonstrate outstanding communication, negotiating, and decision-making skills while remaining connected with consumers.
• Engage with customers in a metrics-driven environment.
• Take responsibility for each customer connection, treating them with respect and responding with empathy.
• Work both independently and in a team setting.
• Comply with all applicable regulatory and departmental practices and procedures.

Jobs In USA In 2025

Required qualifications, capabilities, and skills:

• This profession requires competent reading and speaking in both Spanish and English.
• A minimum of one year of customer interaction or customer service experience is necessary, either by phone or in person.
• A minimum of 6 months of computer expertise is necessary, utilising numerous computer applications in a Windows-based environment.

JPMorgan Careers USA

Preferred qualifications, capabilities, and skills:

• Ability to multitask utilising a computer while also providing customer care.
• Comfortable in a fast-paced, ever-changing workplace
• Previous experience working in the hospitality, restaurant, or retail industries.
• Have a desire for assisting people by solving difficulties, presenting and explaining solutions.