Customer Support Executive

Teleperformance Recruitment 2025

As a Customer Support Executive Key Responsibilities and Accountabilities:

• Help the customer with any unanswered questions they may have about support, help, upgrades, etc.
• To ensure that the training is applicable, finish the training needs analysis. 
• Consider the needs of the learners when creating training materials.
• You can sustain and improve customer satisfaction by implementing the measures that have been found to be critically important during each and every customer support interaction, including calls and emails.
• Capable of collaborating effectively with technical services and customer support team members, tools, and resources (escalation points, knowledgebase tools, internal applications, etc.) to help resolve customer issues
• Completes all training and development requirements on time. 
• knowledge of the protocols for handling escalation.

Teleperformance Careers

Work Experience

• Freshers
• Understanding & Knowledge of E-commerce

Required Skills:

• Language Skills: English and Hindi