Genpact Hiring 2025 - Process Developer - Cash Application

full-time2025-12-30

Overview

Genpact Hiring 2025

Process Developer Jobs Responsibilities 

  • Application of premiums, reinstatement, and renewal of funds obtained from policyholders 
  • Refunds and policy cancellations in the event that a policyholder's payment is returned unpaid 3
  • Address any phone calls or emails pertaining to contested cases. 
  • Investigate and evaluate the ERP disputes and deductions. 
  • To get information and supporting paperwork for any disputes, deductions, or resolutions, follow up with various departments. 
  • Create a strategy to reduce the amount of time needed to do research and fix issues so that all cases are finished promptly and the customer is not harmed. 
  • Collaborate with a partner to promptly handle any ad hoc requests. 
  • Provide exceptional customer service by investigating and promptly, efficiently, and competently answering any questions from internal and external partners. 
  • As appropriate, bring up issues with management or senior employees. 

Genpact Careers 

Minimum qualifications 

  • B.Com 
  • Freshers are eligible 
  • Excellent English interpersonal skills 

Preferred Experience 

  • Prior cash application experience! 
  • MS Excel knowledge 
Direct Apply