Jio Careers - Customer Support (BPO)

Jio Recruitment 2025 

 Customer Support Jobs Responsibilities:

• Demonstrate ownership on calls when contacted by customer
• Educate the customer at every chance.
• Maintain current product, system, process, and policy knowledge.
• Capture customer information and data related to the call or service.
• Offer a solution-based approach for all customer interactions
• Resolve customer queries within agreed timelines
• Follow all contact center policies, procedures, code of conduct and legislative requirements

Jio Careers

Education Requirement :

• 10 + 2 / Graduation degree in any discipline

Experience Requirement :

• 6 months - 2 years (Minimum 6 months experience in BPO is mandatory)

12th Pass Job Vacancy 

Skills & Competencies :

• Speak local language
• Basic computer knowledge
• Problem solving skills
• Customer focus
• Technical orientation