Jio recruitment 2025 - Advisor Voice

Jio recruitment 2025 

Function/Business Area :

• Customer Service

Job Responsibilities :

• Oversee all client interactions within the limitations of the roster.
• Take responsibility for calls when a customer contacts you.
• Use the proper words and tone when addressing every consumer.
• Provide the client with education whenever possible.
• Make sure that knowledge of products, systems, processes, and policies is updated.
• Comply with rostered schedules, activities, and shifts
• Record client information and data pertinent to the conversation or service.
• Build customer relationships and provide exceptional service to grow and retain your customer base.
• Comply with all contact centre rules, processes, code of conduct, and statutory requirements.

12th Pass Job Vacancy In Jio 

Education Requirement :

• 10 + 2 or Graduation degree

Experience Requirement :

• 6 months - 2 years (Minimum 6 months work experience in BPO)

Skills & Competencies :

• Speak the native language.
• Basic computer expertise.
• Problem-solving skills
• Customer attention.
• Technical Orientation
• Attention to detail.
• Service Mindset