Work From Home Jobs at Amazon - Virtual Customer Support Associate Post

full-time2025-11-14

Overview

About Company 

Jeff Bezos established the multinational technology and e-commerce behemoth Amazon in 1994. It began as an online bookshop and has expanded to become one of the biggest online marketplaces in the world, selling a wide variety of goods like food, apparel, and gadgets. In addition, Amazon is a pioneer in digital streaming with Prime Video, cloud computing with Amazon Web Services (AWS), and smart gadgets like Alexa. Amazon continues to rule the global retail and technology sectors thanks to its innovative, customer-focused strategy and quick delivery services.

Work From Home Jobs at Amazon

As an Amazon Customer Service Associate, you have a clear goal: to prevent problems, answer questions, and delight customers. You will be our customers' first point of contact, answering their questions via phone, chat, and/or email - this includes everything from order and product inquiries to payment issues and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, as well as communicate effectively with customers. 

Amazon Careers 

What qualifications do we need from you?

  • Minimum age: 18 years.
  • Have the right to work in India.
  • Strong communication skills in English, both written and oral. 
  • Experience working with a computer
  • The availability to work various shifts from Monday to Sunday between the operating hours of 6 a.m. and 11 p.m.
  • Willingness and ability to work rotating shifts (e.g., early, late, overnight, weekend, and overtime as needed)
  • You will need a quiet, distraction-free work environment (dedicated office space with a desk and chair).
  • From a technical standpoint, a minimum broadband connection of 20MB download speed and 8MP upload speed using a hard-wire ethernet internet connection.
Direct Apply