About Company
Jeff Bezos established the multinational technology and e-commerce behemoth Amazon in 1994. It began as an online bookshop and has expanded to become one of the biggest online marketplaces in the world, selling a wide variety of goods like food, apparel, and gadgets. In addition, Amazon is a pioneer in digital streaming with Prime Video, cloud computing with Amazon Web Services (AWS), and smart gadgets like Alexa. Amazon continues to rule the global retail and technology sectors thanks to its innovative, customer-focused strategy and quick delivery services.
As an Amazon Customer Service Associate, you have a clear goal: to prevent problems, answer questions, and delight customers. You will be our customers' first point of contact, answering their questions via phone, chat, and/or email - this includes everything from order and product inquiries to payment issues and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, as well as communicate effectively with customers.
What qualifications do we need from you?