Service Desk Job Vacancy In TCS Chennai
Job Description:
- Good verbal and written communication abilities are required, along with strong customer service and interpersonal skills.
- Need for an international client (UK).
- Willingness to work any shift, even night shifts.
- Accountable for answering customer enquiries and servicing customers via email, chat, or phone.
- Ability to grasp customer issues and send them to the right team.
- Must be an effective cross-team collaborator.
TCS Careers
Requires the ability to thrive in a requiring, fast-paced 24*7*365 operations support environment, including occasional after-hours or weekend work. Candidates may need to extend support throughout week offs according to the business requirement.