Concentrix Jobs - Team Leader - Operations

Concentrix Recrement 2025

 Role and Key Responsibilities as a Team Leader:

• Regularly provide effective coaching to direct reports, ensuring constant high performance delivery.
• Identify performance flaws, create an action plan for improvement, and carry out corrective action.
• Make certain that the services we offer our clients meet the financial and contractual Key Performance Indicators
• Share expectations with staff members and provide them regular updates. 
• Provide subject matter expertise to handle escalated client calls as needed. 
• Hold Team Meetings to guarantee timely distribution of essential information and an open venue for feedback. Plan and organise team activities.

Concentrix Jobs 

Key Skills and knowledge:  

• Highly motivated individual with the ability to develop and coach team members to meet performance objectives.
• Work well under pressure and follow through on tasks until completion.
• Preferred: Banking experience.
• Effective communication skills, both written and vocal
• Capability to lead team members, multitask, prioritise, and fulfil deadlines for deliverables.
• Ability to mentor, coach, and guide team members.
• Willingness to work a flexible schedule.