Employees in pharmacy retail stores should be closely supervised and trained to ensure that they follow company policies and procedures, give excellent customer service, and maintain up-to-date product knowledge.
To make sure the store has enough inventory, keep an eye on the amounts of pharmaceuticals, medical supplies, and other products that are in stock. Place orders as needed.
Make sure everything in the store is well-maintained and functional, and that it is tidy, customer-friendly, and orderly.
Oversee cash register operations, including processing exchanges and refunds and cash drawer reconciliation at the conclusion of each shift.
Provide exceptional customer service by answering inquiries from clients, resolving complaints, and making product and service recommendations.
Conduct performance evaluations and provide suggestions to team members to promote organizational growth and development.
Work with the pharmacist and other medical personnel to ensure that all prescriptions are filled correctly and on time.
Stay current on industry developments, new products, and services, and participate in continuing training and educational opportunities as needed.
TATA 1mg Careers
What we are looking for
Bachelor's degree in pharmacy or related fields.
Strong leadership abilities, including the ability to motivate and manage a team.
Excellent customer service skills and the ability to interact with customers in a friendly and professional way.
Understanding of pharmacy regulations and compliance requirements.
Strong skills in time management and organization.
Excellent spoken and written communication skills.
Ability to work both independently and as part of a team.
Flexibility to work evenings, weekends, and holidays when needed