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Relationship Manager Job Responsibilities:
- Query Resolution: Receiving and resolving customer complaints over the phone.
- Customised Solution Offering: Providing customers with relevant products and services to meet their requirements.
- Maintain our values: When serving customers, keep the philosophy of Fair to Customer and Fair to Bank at the forefront.
- 360-degree banking: Offer products based on customer needs while collaborating with other teams within the bank to determine appropriate product offerings.
- Comply with information security and quality process norms.
Relationship Manager Jobs Vacancy In ICICI Bank
Key Qualifications & Skills:
- Educational requirements: Graduates or engineers in any discipline.
- Communication abilities: Effective oral and written communication skills.
- Customer service: Provide exceptional customer service in all interactions.
- Ability to collaborate with multiple teams to provide on-ground support and enablers as needed.