ICICI Bank Job Vacancy - Phone Banking Officer

ICICI Job Vacancy 

Key Responsibilities:

• Query Resolution: Receiving and resolving customer complaints over the phone. 
• Customised Solution Offering: Providing customers with relevant products and services to meet their requirements.
• Maintain our values: When serving customers, keep the philosophy of Fair to Customer and Fair to Bank at the forefront. 
• 360-degree banking: Offer products based on customer needs while collaborating with other teams within the bank to determine appropriate product offerings. 
• Comply with information security and quality process norms.

ICICI Bank Careers

Key Qualifications & Skills:

• Educational requirements: Graduates or engineers in any discipline. 
• Communication abilities: Effective oral and written communication skills. 
• Customer service: Provide exceptional customer service in all interactions. 
• Ability to collaborate with multiple teams to provide on-ground support and enablers as needed.